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NICE Perform Voice Engineer Singapore-12 Months Contract
Path
Infotech Ltd
Singapore
Job
Description
ands on and
in-depth knowledge in voice recording systems: Nice Perform 3.2, Nice Logger
8.9, and Nice Trading Recording (NTR) systems
Experienced in performing voice recordings, preservations, audio extraction from Nice Perform and Cybertech systems solution
Understanding on EMC storage systems and Tapes
Extractions of voice data (Handset, PBX, Speaker and Mobile Calls) from on-line EMC storage and Tape/Removable media based systems
Extraction of CDR analysis data from Voice systems
Hands-on experience with external storage media such as DAT 1 72, AIT, REV, RDX, DVD
Experience in Voice related projects
Nice NTR Voicerecording administration knowledge
Very good experience with Troubleshooting Legacy Hardware and good skills in Troubleshooting Legacy Software
Experience in Voice data packaging via forensic safe way methods Using AD1 Containers, FTK Imager, True Crypt and 7-Zip applications to package the data
Hands on experience to Create and Execute Database SQL Scripts and performing database backups
Knowledge on eDiscovery operations and Six Step approach
Knowledge on Change Management processes, ie, raising RFC and coordinating approvals
Performing Calls Preservation/Retention as per the local regulations. Preservation/litigation hold of the required data for the period of interest
Review of existing technology, processes and obtains relevant sign-offs
Coordinate any required data from the Voice Ops and respective Vendors
Four eye the voice extractions/preservation executed by Voice operations and the vendor
Process Knowledge:
Review and ensure the process consistency is followed, ie, one global process for all regions
Hands on experience to create KOPs, process documentations
Highlight any process gaps identified during voice delivery
Contribute to any process improvements
Certification (Preferred):
Nice Perform and NTR
ITIL
Experienced in performing voice recordings, preservations, audio extraction from Nice Perform and Cybertech systems solution
Understanding on EMC storage systems and Tapes
Extractions of voice data (Handset, PBX, Speaker and Mobile Calls) from on-line EMC storage and Tape/Removable media based systems
Extraction of CDR analysis data from Voice systems
Hands-on experience with external storage media such as DAT 1 72, AIT, REV, RDX, DVD
Experience in Voice related projects
Nice NTR Voicerecording administration knowledge
Very good experience with Troubleshooting Legacy Hardware and good skills in Troubleshooting Legacy Software
Experience in Voice data packaging via forensic safe way methods Using AD1 Containers, FTK Imager, True Crypt and 7-Zip applications to package the data
Hands on experience to Create and Execute Database SQL Scripts and performing database backups
Knowledge on eDiscovery operations and Six Step approach
Knowledge on Change Management processes, ie, raising RFC and coordinating approvals
Performing Calls Preservation/Retention as per the local regulations. Preservation/litigation hold of the required data for the period of interest
Review of existing technology, processes and obtains relevant sign-offs
Coordinate any required data from the Voice Ops and respective Vendors
Four eye the voice extractions/preservation executed by Voice operations and the vendor
Process Knowledge:
Review and ensure the process consistency is followed, ie, one global process for all regions
Hands on experience to create KOPs, process documentations
Highlight any process gaps identified during voice delivery
Contribute to any process improvements
Certification (Preferred):
Nice Perform and NTR
ITIL
Salary:INR as
per Singapore Market
Industry:IT-Software / Software
Services
Functional
Area:IT Software - eCommerce , Internet Technologies
Role
Category:Admin/Maintenance/Security/Datawarehousing
Role:System
Administrator
Education-
UG:Any
Graduate - Any Specialization
PG:Any
Postgraduate - Any Specialization
Doctorate:Any
Doctorate - Any Specialization, Doctorate Not Required
Certification
(Preferred):
Nice Perform and NTR
ITIL
Nice Perform and NTR
ITIL
Company
Profile:
Path
Infotech Ltd
Headquartered
in Noida India, Path began as an IT services organization serving markets such
as Finance, Insurance, Manufacturing, BPO/ITES and Utilities. Path's success
allowed us to expand globally with representation in USA and Singapore.
Singapore is the hub for catering to South East Asia markets. Over 22 years of
experience in providing innovative customer solutions, has positioned Path to
serve the IT needs of organizations. Path has seen significant growth over the
last 22 years. Our corporate headquarters spans over 14,000 square feet -
including a variety of departments to serve our growing customer base.
Additional offices in regional areas provide Path with a global reach
regardless of customer location. Path is poised for continued growth with customer
service excellence. As a Path customer, you will discover what makes us unique
in the IT services market. Our strict adherence to regulatory and professional
standards assures quality. Our approach of engaging customers to understand
their needs will present value solutions to deliver real results. Our proactive
review and analysis will follow up to confirm that the solutions implemented
are achieving the desired results. Path customer experience will always be
positive and rewarding. Path is leader in the mid segment IT Services Company
for the last 20 years and has won various Industry Awards till now. Path is
CMMI-DEV v1.3 Maturity Level 3 Certified, certified partner of Oracle &
Microsoft and also having ISO 9001:2008 certification.
Manager - Marketing - Agri Commodities
Breakthrough
Careers
Singapore
Job
Description
Responsibilities:
- Profit Centre Operations (Top line & bottom line)
- Sales & Marketing
- Distribution/Channel Management
- Strategy Planning & Business Restructuring
- Supply Chain Management
- Budgeting, Pricing & Techno-commercial Affairs
- Risk Management & Credit Control
- Working Capital Management
- Organisational Growth Initiatives
- Financial Planning & Administration
- Key Account Management
Should have experience of working in West Africa. That is mandatory!
- Profit Centre Operations (Top line & bottom line)
- Sales & Marketing
- Distribution/Channel Management
- Strategy Planning & Business Restructuring
- Supply Chain Management
- Budgeting, Pricing & Techno-commercial Affairs
- Risk Management & Credit Control
- Working Capital Management
- Organisational Growth Initiatives
- Financial Planning & Administration
- Key Account Management
Should have experience of working in West Africa. That is mandatory!
Salary:Not
Disclosed by Recruiter
Industry:IT-Software / Software
Services
Functional
Area:Marketing , Advertising , MR , PR , Media
Planning
Role
Category:Marketing
Role:Marketing
Manager
Education-
UG:Any
Graduate - Any Specialization
PG:Any
Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any
Doctorate - Any Specialization, Doctorate Not Required
Company
Profile:
Breakthrough
Careers
Leading
client
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