IT Trainer Middle East
Apple
Search & Selection
Dubai,
UAE
The Role
Our client,
a leading legal organisation in Dubai, is currently looking for an IT Trainer
Middle Eastto join their growing IT team.
The key responsibilities for this role include educating all members of the practice on existing and future IT technology, from training new joiners to providing in-department Learning Needs Analysis and training support, including personal training visits; developing and implementing a training programme for the Middle East offices working closely with the local IT team leader and the EME Training team leader; when not delivering training, handling requests and providing operational first and second line IT support to all customers within the Middle East offices.
The key responsibilities for this role include educating all members of the practice on existing and future IT technology, from training new joiners to providing in-department Learning Needs Analysis and training support, including personal training visits; developing and implementing a training programme for the Middle East offices working closely with the local IT team leader and the EME Training team leader; when not delivering training, handling requests and providing operational first and second line IT support to all customers within the Middle East offices.
Requirements
To qualify,
you must have professional training experience, preferably within a legal
environment; must be well-versed in writing training materials and designing
courses in English, designing intranet and web pages desirable, e-learning, and
using office technologies: Blackberry, iPhone, Digital Dictaphone Recording,
Citrix/Remote Working and Telephones. Advanced knowledge and experience in
training all current MS products; MOS Certification highly recommended, or
willingness to obtain full MOS Certification; and with good understanding of
document management systems and time recording systems preferable – DOCS
Open/Hummingbird and Carpe Diem.
The successful candidate should have excellent educational background, Educational/Teaching degree highly recommended; be proactive, with energetic approach; exceptional communication skills acquired through training experience in classroom environment, but should also be equally comfortable presenting to larger audiences; must be willing to travel to provide training in our Middle East offices (currently Abu Dhabi, Doha, Dubai and cooperation office Riyadh); occasional on-site/remote training to other offices may be required.
If you have all the skills and experience required please apply now! Due to high volume of received applications, we are unable to respond to each application on individual basis therefore, only successful candidates will be contacted.
The successful candidate should have excellent educational background, Educational/Teaching degree highly recommended; be proactive, with energetic approach; exceptional communication skills acquired through training experience in classroom environment, but should also be equally comfortable presenting to larger audiences; must be willing to travel to provide training in our Middle East offices (currently Abu Dhabi, Doha, Dubai and cooperation office Riyadh); occasional on-site/remote training to other offices may be required.
If you have all the skills and experience required please apply now! Due to high volume of received applications, we are unable to respond to each application on individual basis therefore, only successful candidates will be contacted.
About the
Company
Apple Search
& Selection offers a very personalised, executive recruitment service. Our
fresh and honest approach to ensuring cultural and strategic fit between
clients and the candidates we present is tailored to minimising the workload,
releasing the pressure of decision making and significantly reducing the
recruitment cycle time. We develop our business based on long-term
relationships and have an excellent reputation for service delivery.
We are
dedicated to providing our customers with an unparalleled level of care, professionalism,
confidentiality and integrity and the service that we provide is constantly
applauded by our clients and candidates alike, for our quality professional and
courteous approach.
Control and Governance Manager, COBAM
Standard
Chartered Bank - UAE
The Role
Standard
Chartered is a leading international banking group operating for over 150 years
in Asia, Africa and the Middle East. We've built a successful and sustainable
business by playing a fundamental role in economies, helping people and
businesses grow and achieve their aspirations. With over 89,000 employees
representing 127 nationalities, we value the diversity and unique perspectives
amongst our people. We are committed to developing their strengths and enabling
them to make a difference to our success by helping them fulfil their
potential.
Job Description
The Regional Client Due Diligence (CDD) Governance Manager provides support to the Regional Head, Client On Boarding And Management (COBAM) on CDD Governance responsibilities
Key Roles and Responsibilities
* Assess whether process risks identified in other countries/business could materialise elsewhere in the region.
* Provide support to line manager to implement the Operational Risk Framework (ORF) for COBAM in the country/region.
* Support line manager to provide advice, guide and support all CDD risk.
* Identification of key risks, bottlenecks and their resolutions.
* Timely escalations of arising issues as and when required.
* Regular review of Service Level Agreements (SLAs) and make amendments/changes where required.
* Reviewing the CDD audit reports and taking measures to ensure the issues identified are not in the AME region.
* Identification and dissemination of emerging rework themes.
* COBAM and Client Static Data Unit (CSDU) Process reviews.
* Proof reading of CDD files from Sanctions perspective.
* Governance of regulatory projects.
* Implementation of new processes.
* Ensure that material risk exposures and related issues are reported to the relevant forums..
* Provide ad-hoc support to COBAM head when requested.
Leadership and Management:
Assist in the development of an effective internal compliance culture by promoting the benefits of ethical business conduct and Compliance. Ensure that all documents for which the role holder is responsible are maintained as up to date
Qualifications and Skills
* Seeking 5-6 years experience in CDD and Anti Money Laundering (AML).
* Strong analytical and decision making skills. Strong responsibility and organisation skills. Excellent negotiation and communication skills - written and verbal including presentation skills. Ability to work independently with minimal supervision and to complete tasks in timely manner. Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenge, listen to the other point of view and adapt your approach accordingly is essential
* Good judgement. Excellent collaborative and team playing skills.
* An inquisitive approach to practices, procedures. Personal authority and integrity. Independence, creativity, resourcefulness and resilience
* Sound working knowledge of MS Office, particularly Word, Excel and PowerPoint
* Must possess ability to assess risk, strong leadership qualities, excellent interpersonal skills and multi cultural awareness.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Job Description
The Regional Client Due Diligence (CDD) Governance Manager provides support to the Regional Head, Client On Boarding And Management (COBAM) on CDD Governance responsibilities
Key Roles and Responsibilities
* Assess whether process risks identified in other countries/business could materialise elsewhere in the region.
* Provide support to line manager to implement the Operational Risk Framework (ORF) for COBAM in the country/region.
* Support line manager to provide advice, guide and support all CDD risk.
* Identification of key risks, bottlenecks and their resolutions.
* Timely escalations of arising issues as and when required.
* Regular review of Service Level Agreements (SLAs) and make amendments/changes where required.
* Reviewing the CDD audit reports and taking measures to ensure the issues identified are not in the AME region.
* Identification and dissemination of emerging rework themes.
* COBAM and Client Static Data Unit (CSDU) Process reviews.
* Proof reading of CDD files from Sanctions perspective.
* Governance of regulatory projects.
* Implementation of new processes.
* Ensure that material risk exposures and related issues are reported to the relevant forums..
* Provide ad-hoc support to COBAM head when requested.
Leadership and Management:
Assist in the development of an effective internal compliance culture by promoting the benefits of ethical business conduct and Compliance. Ensure that all documents for which the role holder is responsible are maintained as up to date
Qualifications and Skills
* Seeking 5-6 years experience in CDD and Anti Money Laundering (AML).
* Strong analytical and decision making skills. Strong responsibility and organisation skills. Excellent negotiation and communication skills - written and verbal including presentation skills. Ability to work independently with minimal supervision and to complete tasks in timely manner. Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenge, listen to the other point of view and adapt your approach accordingly is essential
* Good judgement. Excellent collaborative and team playing skills.
* An inquisitive approach to practices, procedures. Personal authority and integrity. Independence, creativity, resourcefulness and resilience
* Sound working knowledge of MS Office, particularly Word, Excel and PowerPoint
* Must possess ability to assess risk, strong leadership qualities, excellent interpersonal skills and multi cultural awareness.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Requirements
About the
Company
Standard
Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The
Group's business gradually increased in Dubai with the opening of several
branches and today, Dubai is the administrative hub of the Middle East and
South Asia Region. In its 43rd year, the Bank enjoys the position of having the
most extensive branch network among foreign international banks in UAE with 10
branches emirate-wide.
Standard
Chartered is an international bank, focused on the established and emerging
markets of Asia, Africa, the Middle East and Latin America with an extensive
global network of more than 600 offices in over 50 countries. The three
principal business groups are Global Markets, Personal Banking and Corporate
and Institutional Banking.
In UAE, we
are one of the leading banks, offering an extensive range of products and
services for personal customers, local companies, multinational corporate and
financial institutions.
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