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Contributor Product Support-Bahrain
Sabre
Holdings
Manama,
Bahrain
The Role
Under
general supervision, responsible for responding to moderately complex customer
inquiries regarding company products.
Analyzes problems using diagnostic tools to identify problem area(s) and recommend corrective action
Contribute to the successful delivery of Sabre products to customers
Builds internal relationships with counterpart peers across other locations within EMEA to develop knowledge of key subject areas
Supports market business requirements to scope, develop the process and contribute with technical writing capabilities
Develop subject matter expertise and capabilities of key product portfolio
Supports internal communication activities and external training projects
Recommend solutions to customer application questions.
Track problems so that recurring problems can be reported to product development. Interfaces with other departments including associates and suppliers to resolve customer problems.
Follows-up and escalates unresolved problems to ensure resolution is accomplished and tracks calls to identify trends and provide feedback to internal departments and to customers.
Any other duty assigned by direct Manager
Analyzes problems using diagnostic tools to identify problem area(s) and recommend corrective action
Contribute to the successful delivery of Sabre products to customers
Builds internal relationships with counterpart peers across other locations within EMEA to develop knowledge of key subject areas
Supports market business requirements to scope, develop the process and contribute with technical writing capabilities
Develop subject matter expertise and capabilities of key product portfolio
Supports internal communication activities and external training projects
Recommend solutions to customer application questions.
Track problems so that recurring problems can be reported to product development. Interfaces with other departments including associates and suppliers to resolve customer problems.
Follows-up and escalates unresolved problems to ensure resolution is accomplished and tracks calls to identify trends and provide feedback to internal departments and to customers.
Any other duty assigned by direct Manager
Requirements
Minimum 5
years related experience
Experience of managing a portfolio of projects to delivery and understanding of best practice in project delivery
Experience with airline reservations or airport check in Sabre, Apollo, Worldspan or Amadeus
ITIL Certification (preferred, not essential)
Project management qualification and experience
A strong grasp of software development lifecycle and Product life cycle
Good computer software skills and Internet capabilities.
Strong time management, multi-tasking, and organizational skills
Strong communication skills (written and verbal).
Strong interpersonal skills, internal and external, and ability to communicate at all levels.
Experience of managing a portfolio of projects to delivery and understanding of best practice in project delivery
Experience with airline reservations or airport check in Sabre, Apollo, Worldspan or Amadeus
ITIL Certification (preferred, not essential)
Project management qualification and experience
A strong grasp of software development lifecycle and Product life cycle
Good computer software skills and Internet capabilities.
Strong time management, multi-tasking, and organizational skills
Strong communication skills (written and verbal).
Strong interpersonal skills, internal and external, and ability to communicate at all levels.
About the
Company
We are a
global travel technology company serving the world’s largest industry — travel
and tourism. We provide software to travel agencies, corporations, travelers,
airlines, hotels, car, rail, cruise and tour operator companies through our
four businesses:
Sabre Travel
Network®, the world’s leading provider of solutions for the travel industry,
Sabre Airline Solutions®, the world’s leading provider of solutions for the air
transportation industry, Sabre Hospitality Solutions®, the world’s leading
provider of solutions for the hospitality industry, Travelocity®, a leading
online travel company.
By
delivering innovative travel technology, we make the world a better place. Our
innovative technology is used by more than a billion people around the world to
plan, book and get to their destination at a time and price that's right for
them. We work behind the scenes to make the world a better place, one journey
at a time.
Quantity Surveyor - Interiors
Propel
Consult
Bahrain
The Role
For over 15
years our client is an interior design & contracting company in the Middle
East.
Responsibilities:
You will be working as a Quantity Surveyor for Bahrain office, reporting to the Head of Department:
Pre-Contract Duties.
- Measuring and Take – Off from drawings.
- Understanding of ID related specifications.
- Preparing Bill of Quantities from the above.
- Issuing Tender packages to Subcontractors / Suppliers.
- Evaluation of Tenders.
- Ability to negotiate with Subcontractors / Suppliers regarding Tenders.
- Preparation and finalisation of Subcontract agreements.
Post-Contract Duties.
- Measuring and progress on site.
- Preparation of monthly Payment Certificates for Subcontractors / Suppliers.
- Preparation of monthly Payment Applications for submission to Clients.
- Evaluation of Variations from Subcontractors / Suppliers.
- Preparation of Variations for submission to Clients.
- Preparation of Final Account for Subcontractors / Suppliers.
- Preparation of and submission of Final Account to Clients.
Responsibilities:
You will be working as a Quantity Surveyor for Bahrain office, reporting to the Head of Department:
Pre-Contract Duties.
- Measuring and Take – Off from drawings.
- Understanding of ID related specifications.
- Preparing Bill of Quantities from the above.
- Issuing Tender packages to Subcontractors / Suppliers.
- Evaluation of Tenders.
- Ability to negotiate with Subcontractors / Suppliers regarding Tenders.
- Preparation and finalisation of Subcontract agreements.
Post-Contract Duties.
- Measuring and progress on site.
- Preparation of monthly Payment Certificates for Subcontractors / Suppliers.
- Preparation of monthly Payment Applications for submission to Clients.
- Evaluation of Variations from Subcontractors / Suppliers.
- Preparation of Variations for submission to Clients.
- Preparation of Final Account for Subcontractors / Suppliers.
- Preparation of and submission of Final Account to Clients.
Requirements
- Relevant
diploma / degree from a recognised university.
- Excellent oral and written English.
- Experience in high end ID / Fit Out works.
- Minimum 5 years experience of which 3 has been spent in the GCC.
- Self motivated, organised and possessing a good level of attention to detail.
- Ability to handle several projects simultaneously.
- Understanding of general Conditions of Contract.
- Proficient in MS Office.
- Excellent oral and written English.
- Experience in high end ID / Fit Out works.
- Minimum 5 years experience of which 3 has been spent in the GCC.
- Self motivated, organised and possessing a good level of attention to detail.
- Ability to handle several projects simultaneously.
- Understanding of general Conditions of Contract.
- Proficient in MS Office.
About the
Company
Propel
Consult delivers a service in step with the needs of both our client companies
and candidates. Our ability to add value to all levels of recruitment stems
from our wholehearted belief in providing a professional service to both
parties. We have built relationships with many leading indigenous and
mulitnational organisations throughout the Middle East and internationally in
countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt,
Lebanon, Sudan and many more. Concentrating our resources has created 5
distinct specialist divisions:
Banking
& Finance Human Resources Oil & Gas Construction Architecture &
Engineering
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